Answers to everything you've been wondering about our oils and ordering process
About Our Oils
Cold-pressed oil is extracted using mechanical pressing at low temperatures (below 49°C), without heat or chemical solvents. This preserves all natural nutrients, antioxidants, vitamins, and the authentic flavor of the oil.
Wood-pressed oil (also called chekku oil) uses traditional Kerala wooden presses powered by bullocks or motors. The slow grinding action generates minimal heat, preserving all natural goodness. It's the most traditional form of oil extraction in South India.
No. Our oils are completely unrefined. They go through natural filtration only, with no bleaching, deodorizing, or chemical treatment. What you get is oil exactly as it came from the seed — pure, natural, and nutrient-rich.
Shelf life varies by oil: Sesame Oil: 9–12 months | Coconut Oil: 12–18 months | Groundnut Oil: 6–9 months | Mustard Oil: 9–12 months | Sunflower Oil: 6–9 months | Virgin Coconut Oil: 18–24 months. Store in a cool, dark place. Refrigeration extends shelf life.
Natural oils can look cloudy or solidify in cooler temperatures — this is completely normal and is actually a sign of purity! Refined oils have wax removal processes that prevent this. Simply warm the bottle in warm water to return to liquid form.
Ordering & Delivery
1. Browse products on our website, 2. Select size and add to cart, 3. Click the WhatsApp Checkout button, 4. Your order message auto-generates, 5. Send it to us on WhatsApp, 6. We confirm and arrange delivery!
Free delivery across Kerala for orders above ₹500. For orders below ₹500 in Kerala, there's a ₹40 delivery fee. For other states, shipping is ₹80–₹150 depending on distance and weight.
Within Thrissur: Same day or next day. Other Kerala districts: 1–2 business days. Other states: 4–7 business days.
Yes! We offer cash on delivery within Kerala. For other states, we require advance payment via UPI or bank transfer before dispatch.
Returns & Quality
Contact us immediately via WhatsApp with photos of the damaged product. We'll send a replacement at no cost within 2 business days. We take packaging quality very seriously.
Unfortunately, we cannot accept returns of opened/used products due to food safety regulations — unless the product has a genuine quality defect. Please contact us and we'll evaluate case-by-case.
Bulk & Wholesale
Yes! We supply to restaurants, stores, and bulk buyers. Orders above 10L get 10% off, above 25L get 15% off, and above 50L can negotiate custom pricing. Contact us for a wholesale quote.
Yes, for bulk orders above 50L we offer private label / white-label options with custom branding. Contact us for pricing and minimum order quantities.
Still have questions?
We're happy to help! Reach us directly for any other queries.